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BigCommerce how to refund an order

  1. Knowledge Base
  2. Shopify

Here’s how to initiate a refund for an order on your BigCommerce web store:

  1. Login to your BigCommerce store
  2. Visit your ‘Orders’ section and click on view
  3. Find the order you wish you initiate a refund for and click on Action —> Refund

BigCommerce how to refund an order

You have the following options:

  • Initiate a refund for a partial amount of the order
  • Initiate a refund for a full amount of the order
  • BigCommerce also gives you the option to re-update the inventory for the returned items/refunds processed to your online store, if enabled in your ‘inventory settings

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