Here are the steps to delete or remove a particular category or multiple categories from your BigCommerce Store
- Login to your BigCommerce store
- Navigate to the products section and go to product categories
- Checkmark the box right on the left hand side of the category or sub-category you wish you delete
- Click the ‘delete’ or ‘trash can’ icon on the top of the menu options
- Select delete or remove selected categories / sub-categories
Here’s what you must know:
- Once a category or sub-category is deleted, there is no way to retrieve the products / categories unless you’ve taken a store backup for your online store.
- If a parent category is deleted, it will automatically delete the sub-category assigned to the parent category. If you wish to retrieve the sub-category, please ensure you re-assign the sub-category to another parent category before deleting the products.