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How to reset my password for my bigcommerce store

  1. Knowledge Base
  2. Shopify

In case you have forgotten your BigCommerce backend / admin panel password and you wish to reset the same, you may follow the following steps:

  • Go to the Login page of your BigCommerce admin store
  • Enter the registered email address associated with your BigCommerce account
  • Click on ‘forgot’ text in the password input box
  • Enter email address to receive the steps to reset your BigCommerce store password
  • Go to your email inbox and click on the link ‘change password’ in the email. In case you’ve not got the email for about 10-15 minutes, we would encourage you to check your spam and junk folders
  • Enter new password and confirm your new password
  • The new password should be at least 8 characters
  • Click ‘reset password’



You can also change your password from the admin panel dashboard of your BigCommerce store.

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