Privacy Policy

What personal information do we collect?

If you browse through this Site without entering any personal data, we will gather and store certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide to identify yourself. If you are only browsing, we would collect your IP address, browser name, and type and operating system used to access this Website, the date and time you accessed this Site, the pages you visit, and if you linked to this Website from another website, the address of that website as well as additional information related to your visit. We use your IP address to help diagnose problems with the Website’s server and to administer the Website. When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

• Information that You provide: This includes information that You knowingly and voluntarily provide to Plobal Apps, such as their name, email address, and phone number and location. Plobal Apps collects this information when You create an account, use our services, download our application, sign up for a newsletter, or contact Plobal Apps for customer support.
• Automatically collected information: This includes information that Plobal Apps collects automatically when You use the Plobal Apps Website and/or our Services. This information includes the visitor’s IP address, browser type, operating system, device ids, and the pages that the visitors visit on the Plobal Apps website. Plobal Apps collects this information to track the use of the Website and to improve the user experience or to enhance its products and Services.
• Plobal Apps may also receive information about You from third-party sources, such as social media platforms. This information may include Your name, email address, and phone number.
• User Images. We utilize image(s) you upload for various purposes, including uploading user-generated content like product reviews, facilitating support chat interactions, and enabling image-based product search for a seamless shopping experience.
  

How do we use your information?

We may use the information We collect from You when You register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the Website, or use certain other Site features in the following ways:

Personalization: In order to enhance the user experience and provide tailored Services, content and product offerings, our platform incorporates several key features, including OTP login for secure access, push notifications for timely updates, push notification reports for tracking engagement, analytics for insightful data analysis and current location for delivery. These functionalities work together to deliver a personalized and dynamic experience to our users.

Website Improvement: Your information helps us enhance our Website to serve you better.

Customer Service: The information You provide enables us to respond effectively to your customer service requests.

Transaction Processing: We utilize your information to facilitate swift and secure transaction processing. Communication: We may send periodic emails regarding your registration, payments, and other relevant products and Services.

How do we store your data?

Plobal Apps stores the information that it collects from its users in a secure database. The database is in a secure data centre that is protected by physical and electronic security measures. Plobal Apps stores the information for the following purposes:

• To provide Plobal Apps and its features to the users.
• To improve Plobal Apps and its features.
• To communicate with the users.
• To protect Plobal Apps and its users from fraud and abuse.
• To comply with applicable laws and regulations.

How do we protect visitor information?

We implement a variety of reasonable security practices, procedures and measures to maintain the safety of your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. You hereby acknowledge and agree that the security controls and practices implemented by Us to protect Your personal information are sufficient under applicable laws in India or such other applicable jurisdiction.

User’s data will be

• Processed by the company in accordance with applicable data protection laws.
• Protected against any unauthorized or illegal access by internal or external parties.
• Deleted when it is no longer required or requested by the user/law enforcement/you or when users delete their account with us.

User’s data will not be‍‍

• Transferred to organizations, states, or countries that do not have adequate data protection policies.
• Distributed to any party other than the ones agreed upon by the data owner (exempting legitimate requests from law enforcement authorities).

In addition to proper handling of the data, the company has direct obligations toward the individuals to whom the data belongs. Users could send emails to Plobal Apps Support for the exercise the following rights:

• Access and updating your Information – When You use the services on the Website, we make good faith efforts to provide You, as and when requested by You, with access to Your Information. Further, if there is any change in Your Information, You may update it by accessing the relevant page of the Website, or by contacting us.
• Right of Erasure - This is also known as ‘the right to be forgotten’ and, in simple terms, enables You to request the deletion or removal of Your personal information where there’s no compelling reason for Us to keep it. Such right of erasure can be exercised by writing to Us at [insert email ID]. On such a request for erasure, we shall delete all Your personal information stored by Us, as well as ensure that any third-party service provider processing Your personal information on behalf of us deletes all Your Personal Information. This is not a general right to erasure; there are exceptions, such as when the law requires Us to retain certain personal information about You or where such retention is required for providing Our services to You, etc.
• Right to Nominate - You shall have the right to nominate any other individual, who shall, in the event of Your death or incapacity, exercise Your rights in accordance with applicable law in the jurisdictions which allow you to have a nominee.
• Use of a Consent Manager - You are permitted to give, manage, review or withdraw Your consent provided to the Company to process Your personal information through a ‘consent manager’ where the applicable law in Your jurisdiction allows you to have a consent manager.
• Other Rights – Subject to applicable laws, You may require Us to restrict processing or object at any time to the processing of personal Information in certain situations or object in certain other situations to our continued processing of Your personal Information or otherwise restrict our processing of your personal information in certain circumstances.

Data deletion Policy‍

• When a user uninstalls Plobal Apps from Shopify, we will delete the user's data within 30 days. This includes the user's name, email address, phone number, and any other information that the user has provided to us. We may retain some of the user's data for a longer period if it is necessary to comply with applicable laws, regulations, record keeping, auditing, fraud prevention, and similar purposes.
• Inactive accounts will be deleted in 90 to 120 days.
• When requested by user/law enforcement/data providers, we will delete the data requested to be deleted within 14 days.

Payment

We do not store any credit card information, CVV, Expiry Date, etc. and such information is not collected or stored by us.

We only provide features, plans, and intro to our platform. Plobal Apps doesn’t implement the payment transaction process. All transactions are processed through a gateway provider and are not stored or processed on our servers. The payment gateway provider is responsible for maintaining the personal details secure and encrypted.

Cookies

Do we use ‘cookies? Yes. Cookies are small files that a Site or its service provider transfers to Your computer’s hard drive through Your Web browser (if You allow) that enables the Site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to understand and save user’s preferences for future visits and to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled, however, some of our services may not function properly. That said, You can still register and use our Site.

We use automatically collected information and other information collected on the Site through cookies and similar technologies to:

• Personalize our Service, such as remembering a User’s or visitor’s information so that the User or visitor will not have to re-enter it during a visit or on subsequent visits.
• Provide customized advertisements, content, and information.
• Monitor and analyse the effectiveness of Service and third-party marketing activities;
• Monitor aggregate Site usage metrics such as total number of visitors and pages viewed; and
• Track your entries, submissions, and status in any promotions or other activities on the Site .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide you with advance privacy notice or through contract agreement the purpose and need for such disclosure. Your personal information may be disclosed to a third party only for the reasons consistent with the purposes mentioned above.

Moreover, we shall ensure that the third party will process Your personal information for the limited purpose for which it was shared and in accordance with applicable law.

Third party links

We do not include or offer third-party products or services on our website.

Demographics and Interests Reporting

We, along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together. We use them to compile data regarding user interaction and use them to analyse the traffic sources for our website and its subpages.

Opting out

We respect your privacy and want you to be in control of your data. If you do not want your data to be collected, you can opt-out at any time.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising initiative opt-out page or permanently using the Google Analytics opt Out Browser add-on.

In addition, if you prefer to opt out of data collection altogether, please feel free to contact our support team at optout@Plobal Apps.com.

Opting out of data collection will prevent us from providing you with certain features, such as OTP login, push notification, push notifications reports, locate me and Analytics. However, you will still be able to use our website or service for most other purposes.

California Online Privacy Protection Act ("CalOPPA”)

CalOPPA is the first state law requires commercial websites and online services to post a privacy policy. The CalOPPA’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personal information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following: Users can visit our Site anonymously and our privacy policy can be accessed on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the page specified above.

Users will be notified of any privacy policy changes:

• On our Privacy Policy page Users can change their personal information: By emailing us How does our Site handle do not track signals? We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. It’s also important to note that we do not allow third party behavioural tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the consumer protection agency in the United States, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• Within 7 business days, we will notify the users via in Site notification We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

To send promotional content, platform updates, upcoming features, security updates, and other announcements.

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at support@plobalapps.com and we will promptly remove you from ALL correspondence.

Changes to Privacy Policy

We reserve the right to modify this Policy. If we decide to change our Privacy Policy, such changes will be posted on our official website or on our office premises so that you are always aware of the latest amendments in this Privacy Policy.

Limits of our Policy

Our website/application may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Compliances

We shall conduct an internal audit annually to ensure compliance with the established privacy policies and applicable laws. To conduct the audit, we shall constitute a specialized team consisting of 5 members who shall carry out the audit. The team shall document all instances of non-compliance with privacy policies and procedures and report the same to the Management. It shall also provide recommendations for the improvement of privacy within the organization.

Grievance Redressal and Nodal Officer

Should you have any concerns or grievances regarding the handling, use, or disclosure of your personal information, we are fully committed to resolving them in a fair and timely manner. To ensure prompt assistance, we have a dedicated Nodal Officer available to address and resolve such matters. We kindly request you to reach out to our Nodal and Grievance Officer at nodal@plobalapps.com. When contacting the Nodal Officer, please provide the following information:

• Your Full Name
• The Email Address associated with your Shopify account.
• A clear and detailed description of the concern or grievance you would like to report.

Our Nodal Officer will review your concerns thoroughly and work towards providing a satisfactory resolution. Your feedback is valuable to us, and we appreciate your cooperation.

Contact Us

If there are any questions regarding this privacy policy you may contact us by dropping an email at support@plobalapps.com