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How to cancel an order in shopify

  1. Knowledge Base
  2. Shopify

Here’s how you can cancel an order on Shopify

  • Go to your Shopify admin and choose ‘Orders’.
  • Select the order(s) that you wish to cancel.
  • Choose the … icon.
  • Select Cancel Order
  • Additionally, you’ll have to choose the reason for cancellation from the drop-down menu.
  • Seamlessly, a full refund will be issued

Please note, you can access full details of what was restocked and refunded after your order cancellation from the order’s Timeline.

 

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